Full-Time Call Center Representative - West Salem office

1st Community Credit Union
Job Description

We're looking for a dynamic individual to join our Call Center team! This is a full-time position. Call Center Reps serve our membership by providing service and information in a pleasant, professional and efficient manner via telephone or correspondence. Involves answering member questions, providing information about the credit union and its products and services, solving routine problems, and ensuring the highest quality of member service. Requires three years of financial experience, strong computer skills and the ability to navigate visual diagnostics, troubleshooting and Microsoft Office programs. Basic mathematical knowledge required. Valid WI driver's license required.

Here are some reasons why our Call Center staff love their job: There's always something new to learn so it never gets boring, it's a sit-down job but you are still able to interact with our members and with other staff in all the branches, and every day is unique and full of surprises because you never know what the next call will be about. If you think you'd also love this job, we want to meet you!

Why 1st CCU?
  • Excellent pay and advancement opportunities
  • Health insurance*
  • Dental insurance*
  • Vision insurance*
  • Voluntary Benefit insurances*
  • 401K  match up to 5%*
  • Health Care Flexible Spending Account*
  • Vacation, Sick, and Personal Hours*
  • Life Insurance* and Long Term Disability*
  • Holiday Pay*
  • Educational Reimbursement program (available after satisfactory completion)
*Available for eligible full-time employees
  1st Community Credit Union
Attn: Sandy Anderson
P.O. Box 167
Sparta, WI 54656
If you need assistance seeking a job opportunity at 1st Community Credit Union, or if you need reasonable accommodation with the application process, please call our Human Resource Department at 608-269-8121 or contact us at sandy.anderson@1stccu.com.

1st Community Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
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EEO Is The Law Poster
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